Fretwalk Privacy Policy

1. Scope

This Privacy Policy explains how information is collected, used, and protected for Fretwalk, including project pages and support request pages under this website.

2. Information We Collect

• Support submission data: name, email, subject, and message you submit through the support form.
• Technical data: IP address and user-agent data used for operational and security purposes.
• Usage data: limited browsing and interaction data generated when visiting project pages.

3. How We Use Information

• To respond to support requests and communicate updates related to your inquiry.
• To maintain platform reliability, service quality, and security monitoring.
• To improve project documentation, support workflows, and user experience.

4. Sharing and Disclosure

Personal information is not sold. Information may be shared only when required for operations, legal compliance, security, or trusted service providers assisting with hosting and maintenance.

5. Data Retention

Support submissions are retained as needed for request handling, service operations, and record-keeping, then removed when no longer required.

6. Data Security

Reasonable technical and organizational measures are used to protect information from unauthorized access, loss, or misuse. No internet transmission can be guaranteed as fully secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or limitation of personal data processing.

8. Contact

For privacy-related questions about Fretwalk, use the support page: Project Support.